Shipping Policy deyspublishing.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speed post. Delivery Policy It is hereby noted that Delivery inside Kolkata will be done with within three to five working days and delivery outside Kolkata will be done within five to seven days subject to availability of the postal/courier authority and any unavoidable circumstances. It is to be further noted that delivery charge does not include shipping charge. Cancellation Policy We, deyspublishing.com believe in full customer satisfaction & hence we have a liberal, easy and co-operative cancellation policy. How do I cancel an order on deyspublishing.com? In Case of a Prepaid order If you wish to cancel your order before it is passed to Postal/courier department within 24hrs, then the entire amount shall be refunded to Deys Wallet within 24 hrs, otherwise the said amount shall be refunded to your bank account within 5 to 7 working days subject to closure of bank or technical issues of the bank or any unavoidable circumstances which is not within the control of deyspublishing.com. In Case of a Postpaid order If you wish to cancel your order, then that has to be done before it is passed to Postal/courier department. That in case of both prepaid and post paid order, if you want to cancel the order, then you can simply place the cancellation request in the deyspublishing.com.